The Workplace Culture Makeover Masterclass is an 8-module online learning program for HR professionals, leaders or consultants who want to create a positive and thriving work environment. 

Our program makes culture and engagement tangible. It will make them easy to understand and measure. The Masterclass provides everything you need to create a positive, thriving workplace.

By the end of the course, you will have completed the following action items:

  • Developed the ability to speak confidently about culture and the impact it has on an organization
  • Created and distributed a survey to your organization in order to understand your current culture and climate
  • Implemented a strategic plan to address the results of your survey and reach your goal of a more positive culture
  • Created a committee to help you from your own workforce
  • Trained your workforce in building a positive workplace culture using training materials that we provide (that’s right, you get slides and a workbook – all you have to do is deliver the training)
  • Updated your performance evaluation system to include your core values
  • Updated your recruiting, interviewing and onboarding processes to include culture and core values


About the instructor

HR Consultant, Author, International Speaker, Workplace Bullying Expert

Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is a professional consultant and trainer who assists organizations in developing systemic action plans to build positive corporate cultures. Through Civility Partners, Catherine offers consulting and training in the areas of internal communication processes, conflict resolution, workplace bullying, diversity, intercultural communication, hostile work environments, and interpersonal communication skills. Civility Partners has had the pleasure of working with a variety of universities, hospitals, government agencies, non-profit organizations, and private businesses in a variety of industries. Catherine has presented her research and training programs both nationally and internationally. She has also made several appearances on news stations around the country, including NPR, and she has been cited in such media outlets as Forbes, Inc Magazine, Entrepreneur and USA Today. She is co-author of the book, BACK OFF! Your Kick-A** Guide to Ending Bullying at Work, with a foreword by Ken Blanchard, who called it, “the most comprehensive and valuable handbook on the topic.” Her second book is entitled, Seeking Civility: How Leaders, Managers and HR Can Create a Workplace Free of Bullying. Catherine has also published articles in a wide variety of industry trade magazines including topics in HR, leadership, safety, personal development, employee assistance, and others. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and an adjunct professor at National University. She received her Bachelor’s and Master’s degrees in communication from San Diego State University. Get to know Catherine better by reviewing some of her webinars and keynotes.

Course Curriculum

  • 1

    WELCOME & COURSE OVERVIEW

  • 2

    MODULE 1: INTRODUCTION TO CREATING A POSITIVE WORKPLACE

  • 3

    MODULE 2: CONDUCTING SURVEYS

    • Introduction

    • Lesson 1: Questions to Answer Before Sending the Survey

    • Lesson 2: Survey communication plan

    • Lesson 3: Designing Your Survey

    • Handouts [M2]

    • Printable Slides [M2]
  • 4

    MODULE 3: INTERPRETING SURVEY RESULTS

    • Introduction

    • Lesson 1: Create Your Report & Analyze Results

    • Lesson 2: Communicate the Results to Your Workforce

    • Handouts [M3]

    • Printable Slides [M3]
  • 5

    MODULE 4: CREATING YOUR ACTION COMMITTEE & STRATEGIC PLAN

    • Introduction

    • Lesson 1: Creating Your Action Committee

    • Lesson 2: Keys to Committee Success

    • Lesson 3: Creating your Strategic Plan

    • Lesson 4: The Change Journey

    • Handouts [M4]

    • Printable Slides [M4]
  • 6

    MODULE 5: USING YOUR VISION AND CORE VALUES

    • Introduction

    • Lesson 1: Defining Vision, Mission, and Core Values

    • Lesson 2: Creating Your Vision

    • Lesson 3: Creating Your Core Values

    • Handouts [M5]

    • Printable Slides [M5]
  • 7

    MODULE 6: USING YOUR PERFORMANCE SYSTEM FOR CHANGE

  • 8

    MODULE 7: DELIVERING TRAINING TO YOUR WORKFORCE

    • Introduction

    • Leader, Manager & Supervisor Training Slides and Workbook

    • All-Staff/Company-Wide Training Slides and Workbook
  • 9

    MODULE 8: INTERVIEWING AND ONBOARDING

    • Introduction

    • Lesson 1: Creating Interview Questions Focused on Culture

    • Lesson 2: Onboarding New Employees

    • Handouts [M8]

    • Printable Slides [M8]
  • 10

    CONCLUSION

    • Closing Remarks

    • Bonus Materials

    • Bloopers!